Samsung was the first OEM to get native TeamViewer remote control support. The necessary support for Samsung devices had been included with the TeamViewer app ever since, but things are a little different following the latest update. There are now two new apps for Samsung phones, a host and a standard quick support app.

The reason for the change isn't clear, but it's mentioned in the changelog for the main Quick Support and host apps. The Samsung QuickSupport app allows you to get support from someone using a Windows or Mac computer. It supports chat, remote control of the device, file transfer and so on. The Host app for Samsung allows permanent unattended access to the device with similar features to the QuickSupport app. Presumably you'd set this up on your own computer rather than someone else's.

The updated main QuickSupport app also includes the following.

  • Transition to new "QuickSupport for Samsung" app
  • New (Material design) icons for Android 5+ in virtual button bar
  • Fixed crashes on Sony devices
  • Remote control further Panasonic and Kyocera devices
  • Minor fixes and improvements

And this is the new main Host app.

  • Transition to new "Host for Samsung" app
  • New (Material design) icons for Android 5+ in virtual button bar
  • Read out correct Serial number for MDS Dashboard
  • Remote control further Panasonic devices
  • Other fixes and minor improvements

Both new apps work independently of the main TeamViewer apps, but they don't support viewing other devices. They're both in the Play Store if you need a little help.

QuickSupport for Samsung (Playboard) | QuickSupport for Samsung (Play Store)
Host for Samsung (Playboard) | Host for Samsung (Play Store)